We’re here to help! If you have any questions, concerns, or need assistance, feel free to reach out, we’re happy to assist.

🕒 Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM (Eastern Standard Time)

Weekends: Closed

Messages received over the weekend will be answered the following Monday.

📬 Contact Methods

Email:

For all inquiries, including order updates or address changes, please contact us at:

📧 info@sandnseagiftbox.com

Important:

Please do not send multiple emails for the same request — we process emails in the order they’re received and will get back to you as soon as possible.

Phone:

To ensure accuracy and avoid misunderstandings, we do not accept or make phone calls. All communication must be in writing.

🚚 Address Change Requests

If you need to update your shipping address, simply email us the correct full name and new address. We’ll update it promptly if your order hasn’t shipped yet. Please avoid sending multiple emails for the same change.

📩 Prefer a Contact Form?

You can also fill out the form below and we’ll respond during business hours (excluding weekends).