Frequently Asked Questions
Sand & Sea by Ashley
Christmas Delivery
Order early, choose Christmas Week Delivery in your cart, and we’ll hold your gift until it’s time to send.
Yes. Add your gifts to the cart, open Ordering early or for Christmas? Schedule your gift delivery, and select Christmas Week Delivery before continuing to checkout. We’ll hold your order and schedule it for Christmas week.
Christmas Week orders are scheduled for delivery between December 18–23, 2026. We plan shipments around this window, but carrier delays can affect the exact delivery day.
Yes. When you select Christmas Week Delivery, we’ll add a “Do Not Open Until Christmas” label to the outside of the package.
Your gift will follow our normal processing schedule and ship as soon as possible. Select the Christmas option in your cart only when you want us to hold the order.
Yes. In the same scheduling area in your cart, choose Schedule this gift for a future delivery date and select your preferred date. Available dates begin after six business days; weekends and U.S. holidays are unavailable.
We offer free standard shipping on all domestic orders. Orders placed by 12:00 PM EST on weekdays typically ship the same day. Delivery times vary by location, but most orders arrive within 4–6 business days.
Yes, expedited shipping is available at checkout for an additional fee. Orders placed after 12:00 PM EST will be processed the next business day.
Yes. You can add a gift message at the product page. We’ll include it inside the box as handwritten gift card.
Never. We do not include any receipts, invoices, or pricing details inside gift boxes.
We accept returns on unused items within 30 days of delivery. Return shipping is the responsibility of the customer. Contact us at info@sandnseagiftbox.com to start a return.
Yes. Every product is made with clean, high-quality natural ingredients. No harsh chemicals, no shortcuts — just simple, gentle care.
Not at this time. We currently ship within the United States only.
Yes, absolutely. Just email us at info@sandnseagiftbox.com with your ideas and we’ll help you create something special.
Each order can ship to only one address. However, if you’re sending 5 or more boxes to different recipients, contact us with a list of names and addresses — we’ll make it easy for you.
Yes. In your cart, open Ordering early or for Christmas? Schedule your gift delivery. Choose Christmas Week Delivery or select another available future delivery date before continuing to checkout.
The best way to reach us is by email at info@sandnseagiftbox.com. All communication is kept in writing to ensure accuracy and prevent any mistakes.
Yes, we do. For large or corporate gift orders, please email us with your needs and recipient list, and we’ll assist you every step of the way.
