Frequently Asked Questions
Sand & Sea by Ashley
We offer free standard shipping on all domestic orders. Orders placed by 2:00 PM EST on weekdays typically ship the same day. Delivery times vary by location, but most orders arrive within 4–6 business days.
Yes, expedited shipping is available at checkout for an additional fee. Orders placed after 2:00 PM EST will be processed the next business day.
Yes. You can add a gift message at the product page. We’ll include it inside the box as handwritten gift card.
Never. We do not include any receipts, invoices, or pricing details inside gift boxes.
We accept returns on unused items within 30 days of delivery. Return shipping is the responsibility of the customer. Contact us at info@sandnseagiftbox.com to start a return.
Yes. Every product is made with clean, high-quality natural ingredients. No harsh chemicals, no shortcuts — just simple, gentle care.
Not at this time. We currently ship within the United States only.
Yes, absolutely. Just email us at info@sandnseagiftbox.com with your ideas and we’ll help you create something special.
Each order can ship to only one address. However, if you’re sending 5 or more boxes to different recipients, contact us with a list of names and addresses — we’ll make it easy for you.
Yes, we do this all the time. After placing your order, email us with your order number and the preferred delivery date, and we’ll schedule it for you.
The best way to reach us is by email at info@sandnseagiftbox.com. All communication is kept in writing to ensure accuracy and prevent any mistakes.
Yes, we do. For large or corporate gift orders, please email us with your needs and recipient list, and we’ll assist you every step of the way.